Have a Question?

Here are some answers to common questions. If you can’t find an answer, please contact us by email enquiry@adamsandmack.com. We will endeavour to answer your query within 24 hours.

About our products

Do you sell matching door furniture?

If you’re looking for door furniture to match, we suggest contacting one of our stockists (please email for details) who will be able to advise on the best match.

How do you fit your door knockers?

Our door knockers are surface mounted and come with fittings suitable for wood or solid core composite doors. You can view how to fit your knocker here.

Do you make custom pieces?

If time allows we do consider commissions. We also keep a list of future design ideas so please do send us your requests.

How do I make a return?

If you are not happy with your purchase you can return or exchange it. You can view details about how to make a return here.

Can you explain about your finishes?

Our door knockers come in four finishes. You can view information about them here.

How to contact us

By email

We check our email regularly so this is the best way if you’re looking for a quick response.
enquiry@adamsandmack.com

By phone

Our office hours are Mon – Fri: 10am – 5.00pm GMT
00 44 (0)1364 649005

By social media

You can always send us a message on Instagram.
@adamsandmack

By post

Probably not the best way but it’s always nice to receive a letter!
Adams & Mack Ltd
South Devon House
Babbage Road
Totnes
Devon TQ9 5JA

“One of the most beautiful hand crafted items I have ever purchased.”

D. McDarby